Marc Schaller
Cancer Service Line Administrator
Q: How long have you worked at Einstein?
A: 2.5 years
Q: What does “More than Medicine” mean to you?
A: I think it’s about providing care for the overall patient, not just the medications or the service itself, but the things that make a person whole. The total experience that they have and recognizing them as more than just a patient, but as a person as well with individual needs.
Q: What gets you excited about coming to work at Einstein?
A: You get to develop relationships with patients and show that you care for them. I think that’s one of the neat things with oncology, you get to try to develop a relationship with each person and hopefully along their road to recovery.
Q: What is the one word or phrase that describes the type of person you need to be to be successful at Einstein?
A: A single purpose on customer service and humility.
Q: What is an interesting thing that most people don’t know about you?
A: I graduated from the Air Force Academy in 1992, and I was on active duty for five years. I went through prisoner of war training and Survival, Evasion, Resistance and Escape training.
